SMS Terms of Service Last Updated: July 10, 2026 These SMS Terms of Service ("Terms") govern the Comfort World Service SMS messaging program (the "Program"). By opting in, you agree to these Terms.
Program Description
Comfort World Service sends SMS text messages to enrolled commercial HVAC technicians to provide real-time troubleshooting assistance, technical documentation, parts sourcing details, and dispatch logistics support. This is a conversational, on-demand program: messages are sent in response to technician requests.
How to Opt In
Authorized Comfort World Service technicians enroll by texting the keyword START to (848) 217-4911. After you text START, you will receive a one-time message confirming your subscription. No messages are sent to you before you opt in.
Message Frequency
Message frequency varies and depends on your activity and support requests. You will only receive messages in connection with active troubleshooting and dispatch support.
Cost / Rates
Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.
How to Opt Out
You can cancel the SMS service at any time by texting STOP to (848) 217-4911. After you text STOP, we will send a confirmation message and you will no longer receive SMS messages from us. To rejoin, text START to (848) 217-4911 again.
Help
If you are experiencing issues with the messaging program, text the keyword HELP to (848) 217-4911 for assistance, or contact our support team directly at (908) 770-5578
Carrier Liability
Carriers are not liable for delayed or undelivered messages.
Privacy
Your privacy matters to us. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. For full details, see our Privacy Policy at https://www.comfortworldservice.com/privacy-policy.